Tuesday, November 14, 2006

on managing

That is, your 6-person project team or 7-person training department or 18-person housekeeping unit is a new puzzle every day. It's far beyond "treat everybody differently according to their skills," etc. It's that in a 220-day work year, we the leader-manager face 220 different teams! Every day is a new crossword puzzle! (Tom Peters)

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